Okay my problem is I never received my letter because I forgot to add my door number on my return.I had multiple reps tell that because I forgot to put my door number that I won't be able to get the letter and there is nothing I can do , and there is other reps that told me they could and asked for the address and told me I would receive it on particular dates and NEVER got one of the reps I spoke to ask me my father's name my mother's name my B-Day and social my daughter name B-Day and social I didn't understand why that can't be all .. I guess with out the letter nothing will work??? Or is there a way without the letter ... please help
