If this first method doesn't provide the state returns, then use the second method which is to go to the Print Center inside the return.
Log into your account and go the 2016 Tax Timeline
Scroll to "some things you can do".
Find a link there for "download all forms and worksheets" . Does that larger PDF have what you need?
If not, try this alternate method which is to open the return and print from the PRINT CENTER:
- In the 2016 Tax Timeline, go to Some things you can do.
- Choose Add a State. (you don't really add one; that's just to get the return to open up.)
- Once the return is open, then click on MY ACCOUNT up at the top.
- Then choose PRINT CENTER.
- Choose to "print/save/view this year's return." You may have a choice for
a PDF "as filed" and one with "all forms and worksheets". I usually save both. See if one of those 2 PDFs have your state returns.
NOTE: Do NOT use this method to open a return to make changes to an
already-filed return (one that has actually been mailed or efiled.)
If you later need to make changes, you have to
go through the formal amending process, and your return must start off
exactly as originally filed.
If you still can't download the returns from the Print Center, here's how you can phone TurboTax Support for realtime assistance.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/replies/3300041
