I want to file a complaint against TurboTax for failing to calculate my 2018 taxes correctly. Where do I file my complaint?

I received a bill from the IRS for $709.98 for failure to pay a penalty because I did not make any estimated tax payments during 2018.  TurboTax has a "100% accurate calculations guarantee."  How do I file a claim against TurboTax for breach of this guarantee?