If the IRS is holding your refund, or they reduced or offset your refund to the point where it’s not enough to cover your TurboTax fees, you'll receive a Request for Payment email, which includes instructions on how you can pay your TurboTax fees (minus the Refund Processing fee, if any). Please see the following TurboTax FAQ for more information:
https://ttlc.intuit.com/replies/4169801
