The IRS has already sent my refund out ma'am. The website stated that was done on 2/3/16. This isn't an IRS issue. My refund was sent out prior to the outage. I've been in contact with everyone. It's this company who turbo tax uses that claims they haven't received my refund yet. I've used turbo tax to process my taxes for years and this is the first time I've ever had to experience this. Now knowing your company uses a third party to deduct their fees then wait for them to send my money to the bank. I'll never use this software again. Highly disappointed. I should have had this refund 2 days ago.
