After you file

It's now the 5th and I've been in contact with everyone. The treasury to ensure I have no tax or old debt offsets (which I do not)I've spoken to SBTPG and they don't show my deposit yet and of course my bank has no record of anything coming in or anything being rejected. I don't understand why I'm not getting my refund. The IRS sent it out 2/3/16 and it should have been received by SBTPG by now.