Agreed - I am being audited - first time. The audit protection service that I paid for when purchasing TT is asking for an electronic copy of my 2009 and 2010 returns. Why can't they retrieve the data through their partner, TT? I already authorized and paid for the service. You would think that the services work together.
The files are no where to be found on-line. No help from TT. I can't believe that they have no electronic record of data that they processed.
To make matters worse, there are no records of saved files on my hard drive either. Perhaps user error, perhaps software glich - regardless, I'm lost and TT support is non-existent.
