If your status on Where's My Refund is "still processing," then something is required of you. If it says it is being processed there is nothing required of you. They claimed to have sent me a letter, but I never received the initial letter. They should be able to verify your ID over the phone if that is causing the hold-up. If they won't, call your local IRS office and see if you can set up an appt. I've been waiting a month now since I verified my identity. Don't know what the hold up is now.
