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After you file
I did not. I had to figure it out on my own by calling the IRS and then TurboTax only to be told they can't help even though this group has your tax refund held hostage. TurboTax will be very quick to point out that YOU signed up for this and they have nothing to do with it. Apparently, they attach no responsibility to the fact that they are funneling their customers to a company that is borderline corrupt. They've had my tax return for some time and it's substantial and I have no clue when, or if, I'll ever get my money. In the meantime, they're collecting a lot of money in interest sitting on (what I am guessing is) millions of dollars of our tax returns. What a scam and TurboTax just tosses up their hands and says they don't have anything to do with it. Sorry for the rant....