I had to contact Turbotax on the app via live representative and I confirmed that my information was correct because the visa pre paid card phone number was stating that my information was not in their system. So I tried again and it still didnt work so I spoke with a turbo tax live representative again and she stated thats all she could do to help. I then asked for an escalation department and all of sudden she begin asking me my perosnal information. After getting all my information I lost service with her ( or she hung) because ironically I just so happened to call the visa pre paid card for the 1000th time because at this point I was about to lose it and whoopdy fucking doo my information worked and I was able to get in. The SAME info I always entered finally decided to work 2 days before my refund is deposited. I wad able to get the card expedited for free but it will be here a day after my refund is refunded...yayyy....fuck turbo tax!
