After you file

I'm going thru the same thing. Been waiting for my card since the 6th of February....I actually use this same program last year and didn't have any problems until now. So I found my old card and used the last 4 of the 16 digits on the card and got thru that way. I just got off the phone with a customer rep and was told they would send me another card. Now it's a matter of "am I gonna actually receive this one". After this I don't think I'm ever gonna use turbo tax again.