The estimated date that you're referring to is just that, an estimate. The actual length of time it takes you to get your refund is based on your individual tax situation, and is something TurboTax has no control over. You can check the status of your refund by using the information below. Please note that if you claimed either the earned income credit or the additional child tax credit, you will not see any information regarding your refund on the IRS tracker until 2/17 at the earliest.
https://ttlc.intuit.com/replies/5340655
