If you choose to deduct the TurboTax fees from your refund, SBTPG
(Santa Barbara Tax Products Group) opens a temporary bank account in
your name at one of their 2 banks--Civista Bank of Sandusky, Ohio or
Green Dot Bank. They receive your funds from the IRS, subtract the fees,
then send the rest of your funds on to your bank account in a second
direct deposit. Then they close the temporary bank account they set up
for you. There is a 34.99 service fee for that option (39.99 in
California, where it is bundled with Premium Services.)
You can avoid the Refund Processing fee by paying your TurboTax fees with a credit or debit card instead.
Please
note that once your e-filed return is in pending or accepted status,
it's too late to remove the Refund Processing Service.
However,
if your return gets rejected and you decide to file a paper return, the
Refund Processing Service and related fees, if any, drop off anyway
because Refund Processing is only available on e-filed returns.
Depending
on when you filed, it is possible for you to contact us and pay your
fees over the phone via card and thus skip the 34.99 fee charged by
SBTPG.
Luckily since you're a Deluxe user, you can contact us and speak to a live agent for assistance:
https://ttlc.intuit.com/replies/3300041
