The refund processing service that takes the TurboTax fees out of your refund is who you need to contact to find the status of your refund. For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://cisc.sbtpg.com/index.aspx
Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
24-Hour Automated Support 1-800-717-7228
Live Taxpayer Support 1-877-908-7228
