If you already paid your online TurboTax Fees, this WILL NOT WORK and you will have to call TurboTax Customer Service telephone support.
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With your return open so you can edit it, click My Account at the top right and select the "clear and start over" option. If that option is not available, then you already paid your online fees and will have to call customer service. There is no other way. Understand this is a public user-to-user forum. So nobody in this forum can assist you with starting over if you already paid your fees. You *have* to call customer service on the telephone. Note also that the "Call Us" button does not work when customer support is closed.
