I found this also. .. I will keep looking for more solutions
*** please select the option that says "I don't know my email or User ID". This will prompt you to enter some personal information and let you know whether or not you have multiple accounts.
<a rel="nofollow" target="_blank" href="
https://myturbotax.intuit.com/account-recovery">https://myturbotax.intuit.com/account-recovery</a>
