This may provide the answer.
How do I know if I’m eligible to apply for cash advance?
You will not be eligible for the offer if: (1) your physical address is located outside of the United States or is in a U.S. territory, is a PO box, or is located in a prison, (2) your physical address or the tax returns you are filing are for one of the following states or the District of Columbia: AL, AK, AR, CO, CT, DE, HI, IA, ID, IL, LA, MD, ME, MI, MN, MT, NC, ND, NE, NH, NJ, NV, NY, OK, OR, PA, RI, SD, TN, TX, VA, VT, WA, WI and WY, (3) you are less than 18 years old, (4) the tax return is on behalf of a deceased person, (5) you are filing Forms 1310, 1040SS, 1040PR, 1040X, 8888, or 8862, (6) your expected refund amount is less than $1,000, or (7) you are using any of our tax products where a professional is completing your taxes.
You must also be approved by Green Dot Bank to receive a Turbo Prepaid Visa Card.1
