After you file

For the most up-to-date information from the IRS, visit www.irs.gov/refunds.

• As soon as the IRS approves your refund, the money gets electronically deposited to your card. 

• NOTE: If you selected Refund Processing to pay for TurboTax fees out of your federal refund instead of paying with credit card see below:

  • The IRS will first send the refund to a third party bank who will then send TurboTax a payment and send the refund to your bank. 
  • You may contact SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com if you need more information.

See TurboTax FAQ: https://ttlc.intuit.com/replies/6419974

Additional: 

• TurboPrepaidCard.com or call toll-free at (888) 285-4169.
• Federal refund status:  Where's My Refund? at IRS.gov. 
• State Refund status : How do I track my state refund?
• Who provides the Refund Processing Service?