Did you click that
you wanted to apply your 2016 refund to your 2017 state income tax?
Have you e-filed your return?
If you have, you need to wait and see if your return is
rejected.
If it is rejected, work through the state return until you come
to the screen titled, "(State) Overpayment to Credit to 2016
Tax." When you are asked if you want to apply your refund,
answer No. Don’t forget to correct the rejection error!
If your return is accepted, wait about a week after you were
notified your e-file was accepted. Then you
can visit your local office in DesMoines at the address below:
Hoover State Office Building
- 4th Floor
1305 E. Walnut
Des Moines, IA 50319
OR
You can call at
Customer
Service Telephone Number
515-281-3114 or 800-367-3388
8 a.m. - 4:15 p.m. CT
You should explain that you want
your refund in the current year. They
will have to mail you a check.
https://tax.iowa.gov/visit
https://tax.iowa.gov/call-us
