Well, it is illegal. So as I said before, either the IRS messed up (the IRS broke the law) or your friend does not actually have EIC on their tax return (EIC is on Line 66a of Form 1040 or Line 42a of Form 1040A or Line 8a of Form 1040EZ).
<a rel="nofollow" target="_blank" href="
https://www.irs.gov/individuals/refund-timing">https://www.irs.gov/individuals/refund-timing</a>
