Why is it showing no information for my 2018 taxes being filed with turbotax from turbotax and irs, gov and wheres my refund.

i mailed my federal, i had to cause they said some forms couldnt be efiled. I have been try to track my refund to see if its been accepted yet. When i put my information in on irs. gov it says my information doesnt match, when i log in on wheres my refund it keeps saying "i might have put the wrong information in, and just a couple min ago throgh the turbotax that im on now found no record of my 2018 taxes. What is going on?