After you file

@sheilagriffin731
You're posting in an already-answered thread from last year that will not show up to the forum as needing help.  You should start your own new thread at the link below so it will show up to the whole forum as needing help.  And you'll need to provide enough info that people will know what you are asking about.

When you go to the form at the link, the first box is for a summary of your question (like a title), and is limited to 170 characters..  If you need more room, lower on the form you will come to another box with plenty of room to enter details.    This is a public Internet forum, so don't post any personal info.

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/new">https://ttlc.intuit.com/questions/new</a>

I'll close this old thread.