After you file

This is crazy!!!! Filed on 03/06/2017 called the number on 04/07/2017 and they are saying that the info was not entered into their system correctly (system error) and to allow an additional 12 weeks from today.
 for them to fix it.  Unaccpetable and to make matters worse the representative hung up on me becuase I asked for her supervisor.  Did not even use profanity. Im pissed.