After you file

I called and spoke to an AGENT (unlike Turbo Tax the IRS actually answers their phones) and was told when I submitted an e-file with Turbo Tax I should be able to see that the IRS has acknowledged receiving
them (It can take up to 21 days for an accept or reject) but I should have an email they got them from TT and now on day 4 I still have nothing as to being acknowledged. IRS doesn't even have them in their system. I have told I need to have TT refile to IRS/STATE BUT I CANT GET A LIVE PERSON AT TT TO CALL ME. I AM BEYOND FRUSTRATED.