Once you have paid there is no refund of the online fees per the TT policy. What you can do now is complete the FILE tab steps 2 & 3. If you have questions on what is needed post them in this forum or contact TT support for assistance.
Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.
See this TurboTax support FAQ for a contact link and hours of operation -<a rel="nofollow" target="_blank" href="
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number">https://ttlc.intuit.com...>
Support can also be reached during business hours by messaging them on these pages <a rel="nofollow" target="_blank" href="
https://www.facebook.com/turbotax/">https://www.facebook.com/turbotax/</a> and <a rel="nofollow" target="_blank" href="
https://twitter.com/TeamTurboTax">https://twitter.com/TeamTurboTax</a>
