After you file

 

The refund has to go from the IRS to the processing bank to your account or  the card ... so it has 2 bank stops to make. This total process can take up to 3 business days to  complete ... check with the third party bank & your bank or the card  for more information.

So did the IRS release the funds yet?  Check here: https://www.irs.gov/refunds 

 

For the processing bank ....  you can check your status at www.sbtpg.com

24-Hour Automated Customer Support:  (800) 717-7228

Live Taxpayer Support: 1-877-908-7228   https://cisc.sbtpg.com/contact.aspx

 

If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.