Don't do it!!! It's literally HELL trying to get in contact with anyone that knows anything about Santa Barbara group. I've been trying to verify my identity for 4 weeks and nothing yet. They have already received my refund but my verification doesn't get confirmed. Something as simple as sending a picture of my ID... I'VE DONE IT ABOUT SIX TIMES!!! I call Santa Barbara and the automated machine takes me to where I can't get help and then I get "goodbye" and click. There's a number to get a "live" person and an automated number, but guess what??? THEY ARE BOTH MACHINES AND BOTH WILL HANG UP ON YOU!!! I am definitely going to be using alternative ways of filing for my taxes. I had never had a problem with turbotax and I see why so many people are leaving.... Turbotax is not worth your time!!
