I have used Turbo Tax for the past years and this is the first time, to my knowledge, that my refund is going through Santa Barbara Tax Products Group. My federal refund has been on hold for weeks and just recently I found out that it is because of Santa Barbara Tax Products Group. They process the refund when you have the Turbo Tax fee taken out of your refund. I received an email from them requesting my personal information. At first I thought it was fraudulent, but eventually submitted my information only after verifying their affiliation through Turbo Tax. I hope my refund gets sent soon
Turbo Tax should process my refund, not a third party. I am considering using another software program next time.
