I got dropped by TT for adding a thumbs up to your feedback
This company is SOOO big, everything is compartimentized and fragmented, the CS agents do not know what is going on.
We are deliberately frustrated so much we decide to do the search work ourselves. There is no clear path to getting a person who can answer.
I suspect this is TT way of avoiding responsibility for not wanting to process old returns while they are develop new code for next year.
