It's me again.
Well, it's about two months since I contacted my Congressional Office. And, believe it or not, with their cooperation my problem has been resolved. Here's how:
After I contacted my congressional office, a staffer replied asking for details. The staffer then contacted IRS and the Taxpayer Advocate Office. The Cong. staffer contacted me again relaying that the Taxpayer Advocate advised that they needed additional info, which I provided. About a month later the problem was resolved and my 1040 was processed exactly as I filed it, with no changes.
Apparently, IRS needed more info as to a tax credit I claimed via TurboTax. Because IRS decided they needed the info, my 1040 was sent to the IRS "errors" unit, where it sat for over two years without being processed, and without them attempting to contact me to ascertain whatever details it needed as to the claimed tax credit.
