@kristenkubina - the IRS is woefully backlogged. Patience is really necessary,
Please confirm that Line 27a of Form 1040 is blank - if there is a number there, I wonder why the IRS sent you the letter....
calling Turbo Tax isn't going to get anywhere as it's the IRS that has to process the paperwork - not Turbo Tax
here is what the IRS website states:
There’s a high volume of tax returns with missing schedules needed to claim or reconcile credits. We’re opening mail within our normal timeframes, but it’s taking us longer to process it.
How long you may have to wait: We’re processing all responses in the order received. The current delay is more than 60 days.
What you should do: If you have provided us the information, you don’t need to do it again. We’re working through all taxpayer replies on a first-come, first-served basis. We appreciate your patience.
