I filed last year and like what seems like happened to A LOT of people, Turbo Tax told me I want eligible for the Earned Income Credit. I have filed with Turbo Tax for many years, and no, I did not make a mistake. I had started a new job and thought it was because of that. Then at the end of March I got notice CP09 say I may be eligible and to fill out the form and send it back and I would get a notice of decision or a check in 8 weeks. I have heard nothing. I have been trying to call the IRS FOR TWO MONTHS and can't even get to the point where I am on hold, it just hangs up on me saying there is too much call volume. I tried calling Turbo Tax and agent was completely rude and unhelpful. They've pretty much lost my business at this point. I am very frustrated. Is anyone else going through this?
