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@Jeanne742  - we can hlep if you repsond to these questions: 

 

1) first, look at the tax return itself....over to the RIGHT of your children's names there are two small boxes on each line.  Is the "Child Tax Credit" box checked for ALL 3 children.  if not that is a clue.  if they are ALL checked, then you indeed received the CTC. 

 

2) for the middle child, check their birthdate  did you miskey the year of birth?to be elgiible for CTC, their birth year must be AFTER 2003

 

3) how are you sure that you didn't receive the CTC for the middle child?  Look at Line 28.  That should be $3600 for each child since they are all under the age of 6. So that is $10,800.   From that answer, SUBTRACT what you received for the advance - LOOK AT YOUR BANK ACCOUNT RECORDS for JUly - Dec, 2021.  do not do this from memory.  HOW MUCH DID YOU RECEIVE EACH MONTH? that is another clue

 

4) how much is listed on Line 28? 

 

5) did the IRS send you anything stating they were adjusting your refund? if so what is the EXACT amount of the adjustment? 

 

if you can respond to me on what you found for each question, we can probably figure out what is occuring.