TurboTax calculates your taxes based on how you answer the questions it asks you. If you tell TurboTax you did not receive a third stimulus payment, then TurboTax will add any eligible amount to your return as a recovery rebate credit.
TurboTax is not able to check whether you actually received a third stimulus payment or not.
If IRS gave you $1,200 instead of $2,000 if means IRS records show you received a third stimulus.
If you’re positive you did not get a stimulus payment and IRS says you did, your payment may have gotten lost. You can request a payment trace.
To start a payment trace:
Reminder: DO NOT request a trace prior to the timeframes above. IRS assistors cannot start a trace prior to those timeframes.
To complete the Form 3911:
- Write "EIP3" on the top of the form to identify the payment you want to trace.
- Complete the form answering all refund questions as they relate to your Economic Impact Payment.
- When completing item 7 under Section 1:
- Check the box for "Individual" as the Type of return
- Enter "2021" as the Tax Period
- Do not write anything for the Date Filed
- Sign the form. If you file married filing jointly, both spouses must sign the form.
You will generally receive a response 6 weeks after we receive your request for a payment trace, but there may be delays due to limited staffing.
