Turbo Tax contact SUCKS!!!! Their machine does not understand a word I say (in very plain enuncated English). Will not connect me to a live person and says "have a nice day" and hangs up.
I recieved an email from Turbo Tax that says they screwed up with the California Franchise Tax Board and the CFTB will send out a letter. The underlying tone is "if you owe them money its your problem even though you paid for Turbo Tax and it was a Turbo Tax fault we owe you nothing and whatever extra is your problem even though the problem was our fault HAHA!!!"
Not at all impressed. Dislike companies that want nothing to do with their customers other than getting money from them. May not ever use Turbo Tax again
