salomonR
Returning Member

Get your taxes done using TurboTax

For me too.  Never again will I use Turbo Tax.  I have used it for years without a hitch.  This year I filed in 

February, both State and Federal returns.  Both came back as Filed Successfully, but the I went to print them the Federal return voucher stated "Do Not File awaiting documents".  After several calls with an average wait time of one hour I was always told "Just wait". Well here it is the end of June and I still get the same message.  I did do my Federal Return the old-fashioned way and submitted it on time.  And try to get an Intuit human on the phone... impossible.

 

My way of dealing with this?  Never again Turbotax, after 15 years its time to move on.  Quicken...  after 25+ years I am gone. 

 

Suggestion: Hire 2-3 humans to answer the phone.

 

Have a nice day!