@Dee52 wrote:
I just wrote a note to the CEO telling him that I have found ItsDeductible invaluable and I hope that he re-considers.
I would bet anything that this was in no way a CEO-level decision. He may not even be aware of it.
Your best bet, if you are serious about complaining (i.e., have not resigned yourself to the fact that they are not going to change their decision), would be to write a letter to the head of the Consumer segment of the company.
