Well, Turbo Tax failed me when I filed my taxes. I missed out on the child credit and it’s only after I received this form that I realized that even with the extra fees, guarantees from Turbo Tax. The system failed. I spoke to an agent about this at Turbo Tax and all she offered was an apology, discount for next year when I file my taxes. I wonder why Turbo Tax offers to have you pay extra fees guaranteeing you that they will double check your taxes and make sure you are getting the full compensation. This is a scheme!! Dirty scheme and people are leaving money on the table without knowledge. I am highly disappointed with Turbo tax for not keeping up to their guarantee.’😡
