Hi cfab3375. Thanks for reaching out (& congrats on all your on time payments)!
While in the Turbo App under Credit Score, you can click on the account you don't recognize within the "On-time payments" section. Once you click on the payment history of the account, you can get more information on how old the account is, if it's an Open account, it's type and more.
Once you figure out where this unknown account may be from, it's in your best interest to reach out to the institution and ask if you can close it out. Turbo is great for this reason because it's bringing to light what you didn't know was under your name. After downloading Turbo myself, I realized I owed CenturyLink $105. After I paid it off, it was removed from my profile.
I really hope this helps, cfb3375!
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