I am literally in the same situation as you and I have been trying to find the answers as well I filed in January and the irs took mine because of a student loan I have from over six years ago I got a turbo card this year I was supposed to pay thirty out of my taxes but I ended up paying it last week online to keep my account and card open I have tried to contact turbo tax but can’t get through I see different answers everyday and I’m confused.

@Kelsey05271991  Omg same!!!! Like identical to me! Filed in January got taxes taken owe $30 for filing fees, have the TurboTax debit card, no answers lol

It is so frustrating to say the least!! I honestly got excited to see your comment lol  because out of all this comments I have NEVER seen anyone going through the same exact thing I am I was hoping to see a reply with an answer for u it would of gave me a little hope :( I will continue to dig for answers and if I hear anything I will let you know ❤️ I just keep seeing people saying they have spoke with a turbo rep and they tell them yes and some say no paper check but I know they are all not going through what you and I are so it’s hard to get excited you know.