That's correct. As long as you don't have Ohio taxes withheld from your pay, there is no need to file an Ohio tax return. Also, yes, you would say No to the question about earning income in two states.
If you don't need to file in Ohio to try to get a refund of taxes paid, then you will need to contact TurboTax Suport to ask about the fact that you paid for two states. Unfortunately, that is not something we can help you with in this public community forum. Use this link to get the appropriate phone number for TurboTax Support.
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