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That’s the thing. When I call the automated line. He confirms I have 2 active cards and they ask me to specify which card I need to report by giving them the last 4 digits of the  CARD NUMBER. Which I don’t have because I don’t have the card. And then it just hangs up right after telling you to call back when you have the card number. And that’s it. But your right. At this point all I can do is wait. Good things come to people who wait. I hope everything works out for you guys 🙏🏽