My turbo card

My names is Scott so last year I requested my refund to be direct deposited onto the turbo green dot card, well low and behold my taxes got intercepted and I never activated the card I just cut it up and threw it away now I get an email 2 days ago saying my stimulus money will be deposited onto that said card, how do I know this because I have a turbo card from the year prior and the email stated a different “last 4” account number other than the card I already have! Tell me how the hell does this happen, now I am stuck with no money and the absolute worst customer service ever because both number from you and greendot will not answer and the furtherest I can get they both keep pushing back and forth with no outcome! I mean this is utterly ridiculous! Somebody from this pathetic site needs to help me! I am about to lose my house as well as my electricity being turned off!