Get your taxes done using TurboTax

"previous payment for this year's taxes"
Do you mean payment for the TurboTax product?

Please explain.  Did you already pay for your TurboTax product this year?   If so, you shouldn't need a service code.    Or did you pay for a different product than what you are using?   Or did you start and pay for a return in a different account than the one you used for  your return?