olahimauiice
Returning Member

Purchased TurboTax Premier from Amazon for $69.99 and to fetch a state it is asking for $44.99? Why?

Hi, I Purchased TurboTax Premier (PC Download) from Amazon for $69.99 earlier today. I installed it and imported an old return I had also from 2019.  But now, to fetch a state it is asking for $44.99? Why?

 

Why do I need to pay to get a state? I will mail in my California returns by physical mail.

 

https://imgur.com/a/nPuHgOq

 

Also to make it very clear I have not downloaded any state before. No state exists. I thought 1 state came free (EFile is a separate fee of course)

 

Please tell me I don't have to pay this. How do I reach TT support?