autofill

All of my information from 2018 did not autofill when I transferred into 2019. Id doesn't autofill information for my W2's and it shows my income as 0 for 2018 when comparing in the newly created 2019 form. I've already completed on set of taxes for my son and his information transferred seamlessly. any idea how to troubleshoot. I've just begun and I'm afraid of what might be missed going forward. 

Thank you