andypadvo
New Member

Import 1099 from Morgan Stanley

I cannot import my Morgan Stanley 1099 info into TT Deluxe. I correctly enter SSN, user ID and password; then I get an error message that either says "Account Not Authorized" or "The SSN/TIN, username or password you entered is incorrect" or "There are no tax records available." I spent an hour with 3 Morgan Stanley Tech Support people and could not resolve it. Morgan Stanley is listed as an import option inside the TT program and under "TurboTax Import Partners" on this TT support website. I tired the advice others have posted here. I tried importing from the task bar menu option and from inside my tax return. BUT I STILL CANNOT IMPORT! Help would be greatly appreciated! Thanks in advance.