Here's a link to the TurboTax FAQ with instructions on updating your TurboTax account information:
https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-informati...
If you are a TurboTax Advantage member, I've seen that some members are experiencing an issue. I'm sharing below a link to the workaround if this is your situation.
https://ttlc.intuit.com/community/tax-topics/help/turbotax-advantage-we-re-hitting-a-snag-error-when...
If you continue to experience difficulty, you can contact TurboTax Customer Support by using the instructions linked below.
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/01/25632
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
