I'll tell you about the appeals process below in regard to your overdraft fees.
This is mainly a user community forum, so it's not likely that TurboTax folks will see your comments in the user forum, but we can tell you how you can speak to them.
First see this FAQ on what you are experiencing. However, I don't know why they put the funds back in your bank account and then debited it again.
FAQ: Why was my bank account auto-debited for the TurboTax fees?
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...
If their auto-debits have caused you to incur overdraft/non-sufficient fees (NSF fees), you have some recourse for the overdraft fees. You will have to talk to Support to inform then of the situation and get an Incident Number from the person who takes your report, then see this FAQ:
FAQ: How to submit a non-sufficient funds (NSF) case for review:
https://ttlc.intuit.com/community/charges-and-fees/help/submit-an-nsf-fee-case-for-review/00/25701
NOTE: As the FAQ says, you should redact (black out) other personal info such as the account number, etc.
Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.
You can use this contact form to get a phone number, or it may schedule a callback.
https://support.turbotax.intuit.com/contact
