No, TurboTax has no communication with the 3rd party bank regarding refund amounts; none. The only thing TurboTax gives the 3rd party is the total of your fees, so they know what to deduct. As I explained above, if the IRS adjusted your return for any reason, you will receive a detailed letter in about 3 weeks. Until you receive that letter, you really don't know the details of the adjustment. But here is how the refund processing works:
You prepare your tax return using TurboTax or some type of software. You see a refund amount of $3k - making up numbers here.
Instead of paying for your TurboTax fees with a credit card, you opt to use Refund processing.
The IRS processes your return and makes adjustments (for a reason we don't know yet) and issues your refund of $1800.
Had you paid with a cc, the refund goes to you. But since you used refund processing, the refund goes to the 3rd party bank. They don't know what you filed or what the IRS changed. All they know is they are to deduct their fee and TurboTax fees and send you the rest. They don't know if your refund should be $10K or $200. All they can tell you is what they deducted for fees.
Once you get the letter, only then will you have a full record of the adjustments. The letter will not only explain the changes but give you some direction and help with disputing it if necessary. It will have a reference number, contact information and instructions to handle disputing their actions. I wish I could provide you that info, but we simply do not have it. No one at TurboTax or the 3rd party bank can provide you with a full record of what the adjustments were for. Only the IRS has that information.
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